Pilates at Bridge Wellness

Contact us via phone, email, or on the Jane App with your name, session details, and reason (if possible). Await confirmation that your request has been processed.

To maintain the highest quality of care and allow for personalized instruction, we require at least 24 hours' notice for cancellation or rescheduling of small group classes. This policy helps our instructors prepare for each client’s specific needs—supporting safe, effective, and individualized experiences.

Advance Notice Required: Cancel or reschedule at least 24 hours in advance through our official channels (phone, email, booking system).

Late Cancellations/No-Shows: Less than 24 hours’ notice or no-shows will be charged the full session fee or forfeit a class credit.

Waitlist Management: Early cancellations free up spots for others on the waitlist, ensuring efficient use of class spaces.

Exceptions: Emergency situations may be considered on a case-by-case basis—please contact us as soon as possible.

To maintain the highest quality of care and allow for personalized instruction, we require at least 48 hours' notice for cancellation or rescheduling of a private sessions. This policy helps our instructors prepare for each client’s specific needs—supporting safe, effective, and individualized experiences.

Advance Notice Required: Cancel or reschedule at least 24 hours in advance through our official channels (phone, email, booking system).

Late Cancellations/No-Shows: Less than 24 hours’ notice or no-shows will be charged the full session fee or forfeit a class credit.

Waitlist Management: Early cancellations free up spots for others on the waitlist, ensuring efficient use of class spaces.

Exceptions: Emergency situations may be considered on a case-by-case basis—please contact us as soon as possible.

Pilates sessions provided by a Physical Therapist or Physical Therapist Assistant for fitness purposes do not meet the definition of medical necessity and are not considered medical treatment. These sessions are ideal for clients who want to work with a practitioner who has advanced knowledge of the human body to improve alignment, posture, performance, and movement efficiency. Our clinicians may also draw on their specialized training to address movement patterns and physical findings within a wellness-based setting.

Because these sessions are classified as fitness (non-coded) services, they cannot be submitted to medical insurance or other third-party reimbursement sources (including auto or accident claims). These packages do not include treatment or billing codes. In some cases, services may be eligible for use with HSA or Flexible Spending accounts, depending on federal guidelines. We recommend confirming eligibility with your HSA/FSA provider in advance. These sessions are intended for self-pay or as a gift, with no expectation of insurance reimbursement.

Our comprehensively trained, certified Pilates teachers have completed 450+ hours of training and passed a third-party certification exam to earn the Nationally Certified Pilates Teacher (NCPT) credential. These sessions are designed for fitness and overall wellness.